You can do this in two ways:
With our design studio, you can customize your apparel yourself. Change the colours and add logos, sponsors, numbers, and names.
With the “Super Design,” You can ask our graphic department for a completely customized design, just as you imagine! Please fill out the application form and get your preview.
If your request involves creating graphics or files to be optimized for printing, the purchase of one or more packages of “Super Design.”
If you already have a graphic sketch suitable for printing, we will create a digital preview applied to the chosen model for free and make the last adjustments and changes before printing.
All of our sports uniforms are printed in Sublimation.
This technique allows us to customize 100% of the fabric.
The Sublimation print is pigmented on the fabric to be smooth to the touch, and there will be no embossed prints; in this way, logos, numbers and writings will not get damaged or come off over time.
We have various logo craft options like Turf Embroidery Embroidery, silk screen printing, Silicone printing, embossing, and flock printing. Please leave a note in the order notes if you prefer any specific craft.
If you have requested a “Super Design,” we will send you a preview within 48 hours. The times are valid during working days (Monday – Friday), but holidays and weekends are excluded.
From the time of payment of your order, the production will take approximately 3-5 weeks.
You will find an estimate of the delivery date directly on the product page or during checkout.
Remember that the production process includes several complex, connected phases. To receive a product of surprising quality and customized as you want, it will be necessary to wait the required time.
Custom products are created entirely by us from the moment you place the order.
This means that we do not already have everything ready. Still, we have to cut the fabrics, prepare the print files, print the paper for sublimation, transfer the print to the material, sew all the elements that make up the product, and carry out the quality control, packaging and shipping.
As you may have noticed, the to-do list for each product is very long, which is why a longer waiting period is required than for a ready-made product.
So you will have to wait a bit, but it is worth it because the result will be unique, inimitable and quality!
The minimum quantity per product is between 20 and 50, depending on the product type.
Unfortunately, we cannot do a single custom order. However, you can try our excellent Collections page for individual items.
We accept payment by credit card; it will be handled safely by Square.
Or through PayPal, you can pay in installments, by credit card or PayPal balance; registration is not required.
Of course, it is possible to re-order the same product. Remember that you must respect the minimum order related to the product, even during re-orders.
You can request the “LOW RE-ORDER” service, which allows you to re-order without respecting the minimums; a sample flat rate will be applied. Remember that the management and production costs for less than 20 pieces are very high, so don’t expect the same price as your order. If you want to request it, send us an email.
Consider that in case of re-order, it will not be possible to guarantee the exact reproduction of colours compared to previous productions.
You can order one or more samples to try the sizes and evaluate the quality of the product. Please tell us the model you are interested in and possibly one or more preferred sizes. The graphics on the products will be random or neutral, depending on availability in stock.
Once the samples have been evaluated and tested, you must inform us of your availability to collect them for return to the premises. Pieces can remain with the customer for 15 days; if you wish to extend the trial period, you must notify us by email or telephone. In case of non-collection, the costs of the non-returned samples and any penalty will be charged.
Suppose the product delivered to you has severe defects or does not reflect your confirmed preview; do not worry. In that case, we can transform a possible disappointment into a masterpiece.
1. If the status of your order is in “processing,” You can cancel your order within 2 hours of confirmation or from payment.
2. If the status of your order is “processing,” but more than 2 hours have passed, you can send a cancellation request to info@houllastudio.com indicating your order number. Our operators will check the order’s status, and if it is not already at an advanced stage, we can cancel it. In this case, a percentage equal to 10% of the total amount of the order will be withheld relating to the costs of managing your order.
If your order is already in a more advanced stage of processing (production, shipment, completed, etc.), it will not be possible to cancel it.For more information on the status of your order, you can go to the “my account” section or contact us.
We are also available to improve or redo the logos to be applied to your uniform. Our fee is CAD $30 for each improved logo or image.
Of course, being specialized in graphics and design, this is part of our daily bread. For the realization, there is a fixed fee of CAD $75.
For example, if you want to buy a T-shirt: Please take one of your favourite shirts from the closet and lay it out on a flat surface, measure the shirt as indicated in our chart and compare the measurements with the chart; the size that will come closest will match your size!
If you cannot find your size or if you have any doubts, please get in touch with us. Remember, you can always order a test sample to test the quality and try the sizes.
You can also find generic references to sizes by clicking here. Consider that these are generic advice and do not precisely correspond to everyone’s needs; always refer to the specific table on the page about the product you want to buy.
It is a type of printing that allows for infinite graphic possibilities, also increasing the technical quality of the garment. Printing occurs by transferring the colour pigment directly onto the fabric through sublimation. This allows the characteristics of the fabric to remain unaltered, such as resistance, elasticity, and transpiration, unlike other types of printing. Moreover, since the colour is imprinted in the material, you will not see logos that are damaged or that come off after a while; everything remains unchanged for a very long time!
During the printing and sewing phase, there may be problems in the continuity between the parts of the model sewn together and the respective graphics if connected. To avoid this problem, we use some solutions to break the pictures and create a significant effect. If a key is impossible, we will notify you of the problem.
We are sure you will like the final result more than the preview. In any case, the final result will have a maximum tolerance of 15% compared to the preview. For technical reasons, the positions and dimensions of the graphic elements may vary slightly to distance them from the seams and proportion them to the various sizes.
Crafted in Canada and meticulously manufactured in our quality-controlled South East Asian facilities.
Rates vary depending on the country of destination. Add the products to the cart and calculate the shipping costs for an accurate estimate.
To receive one or more test samples, payment of the between fee will be required return of our courier; you can find all the information and book your selections by clicking below:
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